I have recently started a new position at a new agency. Due to this, I wouldn't say I am experiencing any major disagreements or conflicts but, more challenges in communication due to learning how my new coworkers, supervisors, and staff communicate. We recently opened two additional classrooms in our school and there were times that I disagreed with my new supervisor on a specific item for the new classrooms. In the past, at my previous job, we were really pushed to lead with the facts and then tell our story based on a training called Crucial Conversations. I have found this to be extremely successful when communicating in disagreements or conflicts. It was helpful to tell the facts behind why I thought what I thought regarding the classroom and then finish with how I felt. Another incredibly important piece is allowing the other party to present their facts and stories as well. After this, it leads you to a resolution which could ultimately be a compromise. I think Crucial Conversations has many aspects in common with the 3 R's and Nonviolent Communication.
If you are interested in learning more about Crucial Conversations, here is the link to the website and a Youtube video that gives a brief summary. I have felt much more confident in conversations after completing this training.
https://www.vitalsmarts.com/our-approach/
If you are interested in learning more about Crucial Conversations, here is the link to the website and a Youtube video that gives a brief summary. I have felt much more confident in conversations after completing this training.
https://www.vitalsmarts.com/our-approach/
Rachel,
ReplyDeleteI have enjoyed reading your blog post this week.. Thank you so much for sharing your work issue because even thought my situation is not the same as my situation, it brings me relief to know that I am not the only one who faces challenges when beginning a new position. I also want to thank you for sharing the resource you did, I think it will help me find answers to my conflict at work..